Delivery times vary depending on your location and the availability of the items you ordered. Typically, orders are processed within 1-2 business days, and shipping can take between 3-7 business days for domestic orders and up to 14 days for international shipping.
Yes, we offer international shipping. Shipping times and costs will vary depending on the destination country. For more details, please contact us, and we'll provide specific information based on your location.
Yes, once your order is shipped, we will provide a tracking number that allows you to monitor the delivery status. You can track your package using the courier's website.
Returns & Refunds
We accept returns within 30 days of delivery, provided the items are in original, unused condition and accompanied by the proof of purchase. Please contact us through the contact form to initiate the return process.
To request a refund, please reach out to us via the contact form on our website within 30 days of receiving your order. We will guide you through the process, and if the return conditions are met, we will process your refund accordingly.
Purchases
To make a purchase, please contact us directly through the contact form on our website. Our team will assist you in selecting the perfect gemstone or piece of jewelry and guide you through the purchasing process.
Yes, we offer personalized consultations to help you design custom jewelry. If you're interested, please reach out via our contact form, and one of our experts will get in touch to discuss your ideas and provide guidance.
